Why are Samsung Users Not Able To Use Airtel 5G Service in India?

A few days back, the 5G service was released in India. Since then, users have been very excited and want to experience high-speed internet connectivity. But recently, many Samsung users have informed the community and via various social media platforms that they are facing issues in using 5G on their Samsung Galaxy smartphone and due to this, they are not able to use the high-speed 5G service.  

5G Connectivity is a 5th Generation Mobile network, which is reliable, ultra latency, and more. We have made this article to inform the Samsung user why this issue is happening, on which device, and when this issue will be resolved. Read more Samsung One UI 5.0: How To Disable Touch & Hold Lock Screen Edit Feature

Why Are Some Samsung Smartphone Users Facing Issues In 5G?

This issue is mainly happening with the Airtel network, in particular devices. The reason behind the not being able to use the 5G is not receiving the 5G supported device from the company. As soon as the company rolls out the update with 5G support, users will be able to use the high-speed internet. Read more How To Use Nearby Share in Samsung Smartphones

Which Samsung Devices Are Not Able To Use 5G?

Currently, as per Airtel’s official website, these below-listed devices have not received the 5G Supported software. 

  • Samsung Galaxy Note 20 Ultra
  • Samsung Galaxy S21
  • Samsung Galaxy S21 Plus
  • Samsung Galaxy S21 Ultra
  • Samsung Galaxy Z Fold 2
  • Samsung E426B (F42)
  • Samsung A528B (A52s)
  • Samsung M526B (M52)
  • Samsung Flip3
  • Samsung Fold3
  • Samsung A22 5G
  • Samsung S20FE 5G
  • Samsung M32 5G
  • Samsung F23
  • Samsung A73
  • Samsung M42
  • Samsung M53
  • Samsung M13

When Will Samsung Users Able To Use, The 5G Services?

Many Samsung devices have already received the 5G connectivity-supported software and seamlessly using the 5G network. As per Airtel, soon above-stated device will receive the update and will be able to use the 5G Network in their mobile phone. Engineers and Developers are continuously working hard to provide a fast update and high-speed internet connectivity from both ends.

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Sanz Miller

Systems student, technology lover, cinephile and casual video game player. I am passionate about finding new topics, attacking trends and solving doubts.

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