As you know, Xiaomi has always believed in providing its users and fans with best-in-class products with unparalleled experiences. Now the good news for two Redmi Note 10 Pro Series smartphones is that Xiaomi has announced the extended Warranty for the Redmi Note 10 Pro and Redmi Note 10 Pro Max for a further period of twelve months.
According to the information, Redmi Note 10 Pro and Redmi Note 10 Pro Max users who detect any defect, dysfunction, or error in the device, front camera, or system user interface may contact an authorized Xiaomi service center and avail of free technical support and repair or replacement.
In addition, Xiaomi’s service center will inspect the products and check whether the warranty issue is due to a defect in the products’ motherboards. If so, you will be eligible for an extended warranty for the Products for an additional period of twelve months.
Terms and conditions for availing of Xiaomi Extended Warranty:
You can avail of the extended Warranty only if you are the first buyer of the products. However, this will not apply to users or buyers of resale or second-hand products. In addition, the extended Warranty can be availed during the validity of the original purchase warranty for the products and for one year from the expiry of the purchase warranty. At the same time, users cannot take advantage of the extended Warranty for one year after the purchase warranty is over.
Furthermore, suppose Xiaomi’s ASC determines that the motherboard of the products has been damaged due to any of the following reasons. In that case, the buyer will not be eligible to avail of the Extended Warranty:
- Physical damage caused by the Purchaser (including damage by a liquid) due to improper use or handling, unauthorized modifications/repairs, repairs done by unauthorized persons, use of the Product with equipment not approved by Xiaomi;
- Acts of God, lightning, electricity surges / abnormal voltage;
- Usage of the Product in a manner that is not recommended;
- Issues caused to the Product by usage of parts not recommended by Xiaomi;
- Damage caused on the outer surface of the Product, including but not limited to cracks;
- Any other circumstances that are contradictory or are not in compliance with business ethics.
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